Imagine having twenty experiences that tell you one thing is true.
Then number twenty-one tells you it isn’t.
Which one do you think your mind will obsess over?
There’s something strangely powerful about the exception. The thing that wasn’t supposed to happen. The result that doesn’t fit. The single experience that somehow manages to make everything that came before it feel less certain.
And we don’t just do this with our beliefs. We do it with other people, our goals and, perhaps most dangerously, ourselves.
In this Expert Talk, Lyn and Paul investigate why one contradiction can sometimes carry more psychological weight than a mountain of evidence—and what happens when we allow the exception to become the story.